Recognition reflects Freedom Debt Relief’s strong customer feedback, transparent process and responsive support

SAN MATEO, Calif., Oct. 6, 2026 /PRNewswire/ — Freedom Debt Relief, the trusted leader and one of the largest and longest-running providers of debt settlement services in the U.S., has been named the best overall debt settlement company by ConsumerAffairs. ConsumerAffairs selected Freedom Debt Relief as its top pick among the debt settlement companies evaluated for its 2026 guide.

The independent ConsumerAffairs review recognizes Freedom Debt Relief for its customer satisfaction, transparency and flexibility. ConsumerAffairs also highlighted the company’s experienced negotiators, responsiveness and strong recent review activity. The ConsumerAffairs review also notes that Freedom Debt Relief has a 4.5-star rating out of 5 stars across over 34,000 verified customer reviews.

“Consumers seeking relief from overwhelming debt deserve clear information, honest expectations and support they can trust,” said Freedom Debt Relief’s President Sean Fox. “Being named best overall by ConsumerAffairs is especially meaningful because its evaluation reflects what matters most to consumers: satisfaction, transparency, flexibility and responsiveness. Those are the standards our teams work to deliver for every client at every step of the journey out of debt.”

Freedom Debt Relief’s client experience is built around eight key differentiators that guide clients from their initial evaluation through their final settlement:

• Industry-leading program guarantee: Freedom Debt Relief will refund settlement fees, up to 100%, if a client’s total program cost exceeds the amount of debt they enrolled.
• Support from legal and tax partners: In the event a creditor pursues legal action during a client’s program, access to a Legal Partner Network to continue to negotiate a debt is provided at no extra charge. Clients can also access free federal and state tax filing through a partnership with april.
• Early settlement progress: More than 45% of clients receive their first settlement within one month of their first program deposit and more than 70% within three months.*
• Transparent expectations and client control: Clients receive personalized cost and timeline information upfront and approve every settlement before it moves forward.

These features create a guided client experience built around clarity, transparency and visible progress — not a one-size-fits-all enrollment followed by months of uncertainty. ConsumerAffairs described Freedom Debt Relief as best for consumers looking for a well-rounded debt settlement company with strong customer feedback. The review also highlighted that the company charges no upfront fees before a settlement is reached and recognized its ability to work with consumers carrying high debt amounts.

The ConsumerAffairs recognition adds to a growing list of national honors for Freedom Debt Relief. Forbes Advisor awarded the company 4.8 out of 5 stars, the highest rating among all debt relief companies it reviewed for 2026, and named it “Best for Money-Back Guarantee.” NerdWallet also included Freedom Debt Relief among its Best Debt Settlement Companies of 2026, ranking it “Best for Customer-First Features,” citing its program guarantee and built-in client protections.

Freedom Debt Relief has helped more than 2 million Americans resolve over $22 billion in debt since its founding in 2002.** The company remains committed to helping Americans move forward from debt through faster paths, clear and transparent guidance and personalized support clients can trust. Its recognition by ConsumerAffairs reinforces the company’s reputation as the trusted leader in debt settlement and its commitment to delivering the industry’s best overall customer experience.

Freedom Debt Relief has relationships with over 4,500 creditors and uses over 20 years of experience, consumer debt data, artificial intelligence and proprietary technology to optimize negotiation strategies to meet clients’ individual needs. Through its proven debt settlement program, Freedom Debt Relief negotiates with creditors on behalf of its clients to reduce the total amount owed on unsecured debts. Clients enroll in a custom program, during which they make monthly deposits into a dedicated bank account. As funds build, Freedom Debt Relief’s expert negotiators work to settle enrolled accounts for less than the amount owed — often leading to savings and a faster path to get rid of debt than making minimum payments.

*Statistics reflect the results of the members we and our affiliates have served from April through June 2026.

**Statistics reflect the results of the members we and our affiliates have served since 2002 (as of July 2026).

About Freedom Debt Relief

Freedom Debt Relief is one of the largest and longest-running providers of debt settlement services in the United States. We help consumers take control of their finances by giving them a proven plan to relieve their debt burden — and in the process, help them make better financial decisions in the future. Working on behalf of its consumer clients, Freedom Debt Relief negotiates with creditors to reduce the amount of debt they owe. Freedom Debt Relief is an accredited debt settlement company based in San Mateo, Calif., and has served more than 2 million consumers, helping to resolve over $22 billion in debt since 2002.

Press Contact

pressinquiry@freedomdebtrelief.com

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SOURCE Freedom Debt Relief